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Featured
Software Choice
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| Title
- VanillaSoft Telesales |
| Author
- VanillaSoft |
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Small Overview
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| VanillaSoft
has fielded millions of inbound and outbound calls and has a
proven track record in implementation for more than 7 years.
VanillaSoft was developed by a call center that needed a solution
that was simple to use and train, yet powerful enough to have
multiple callers multiple campaigns. |
| VanillaSoft
Telesales Download |
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| - Salesdart Insight |
| Salesdart Insight
Description |
Salesdart Insight, is an information discovery and analysis application to analyze and uncover important trends in customer and employee feedback. Salesdarts Insight enables organizations to crawl all of the disparate, unstructured data, automatically identify and extract key concepts (i.e., the key product and service issues) from all feedback sources and then categorize the results into a logical category structure using an interface that allows for viewing the results from the previous unstructured, disparate data.
The company can now view all of their feedback information using a single interface that can map relationships of a variety of different issues. They can realistically create any view of any identified data points and spot trends to analyze further or upon which to take appropriate action.
Benefits
Increases customer, employee and partner satisfaction.
More flexible analysis and response capability
Improves executive visibility into internal operations. |
| - Salesdart Insight
Download |
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