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Featured Software Choice
Title - VanillaSoft Telesales
Author - VanillaSoft

Small Overview

VanillaSoft has fielded millions of inbound and outbound calls and has a proven track record in implementation for more than 7 years. VanillaSoft was developed by a call center that needed a solution that was simple to use and train, yet powerful enough to have multiple callers multiple campaigns.
VanillaSoft Telesales Download


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- GroupForce Sales Force Automation
GroupForce Sales Force Automation Description
GroupForce Sales Force Automation module provides an easy to use, however powerful, system to manage marketing and sales activities.
From the out-set GroupForce provides tools to generate telemarketing leads with capabilities to manage lists off-site. As these lists are consolidated and converted to Leads, GroupForce delivers strong functionality to allow proper and efficient communications with the applicable parties.

As opportunities are generated, they are tracked, analyzed and reported towards all sorts of indicators established in the system.
At any point in time, users are able to disseminate what should capture their attention and make their job more efficient. Conversely, managers and executives are empowered by a variety of tools and reports allowing them proper control of their teams.
GroupForce alert and messaging mechanisms, together with Global Actions assists all involved in an effective, but not too intrusive manner.
Functionality overview

Based on different layers of marketing and sales processes
Supports telemarketing, lead management and opportunity control
Totally configurable sales cycle processes
View pipeline opportunities, year at glance, etc…
Quick click actions to reduce sales administration work
Analyze and report on performance of account executives and managers
Integrates with Price List and Inventory management modules
Provides full marketing tools for mail outs, telemarketing pools and database maintenance
Event management (requires GroupForce event manager)
Integrated sales material content management
Strong export and import capabilities to different formats for data manipulation
- GroupForce Sales Force Automation Download
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