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Featured
Software Choice
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| Title
- VanillaSoft Telesales |
| Author
- VanillaSoft |
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Small Overview
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| VanillaSoft
has fielded millions of inbound and outbound calls and has a
proven track record in implementation for more than 7 years.
VanillaSoft was developed by a call center that needed a solution
that was simple to use and train, yet powerful enough to have
multiple callers multiple campaigns. |
| VanillaSoft
Telesales Download |
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| - Telescript |
| Telescript
Description |
Telescript is call center management / CRM software that will increase the level of productivity, efficiency and effectiveness of your contact center. Designed to be highly flexible, Telescript enables you to tailor nearly any type (and aspect of) your calling campaign to meet your specific call center requirements.
Completely customizable campaigns
Powerful, flexible and robust agent interface / scripting capabilities
Open-ended database design
Multiple dialing platforms
Super-dialing
Real-time agent and campaign reporting
CTI - Computer Telephony Integration
Telescript system requirements
Comprehensive fulfillment integration (email, fax, MS Word)
Flexibility
It is essential to utilize the most effective tools and techniques available. Digisoft has created a powerful CRM software solution that will propel your company into the future. Telescript enables you to customize your sales, marketing, research, or any other telephone work to fit your specific needs. There are no fixed fields, screens, or limits. Telescript places you in complete control, enabling you to design the look, feel and technical aspects of the campaign.
Scripting
Suppose you are trying to penetrate a new market with a product or service. With Telescript, your agents (salespeople, market researchers, fundraisers, etc.) can contact a prospect or client and know exactly what questions to ask in order to generate an appointment, a new lead or close a sale.
After the prospect responds, answers are recorded for future work. A letter, fax, email or invoice can be immediately generated and sent out, instantly confirming the conversation and setting up a time to follow-up. This turns the process of prospecting from hit-or-miss guesswork into a science. Telescript easily manages any type of campaign, from inbound telemarketing and multi-level sales campaigns to political action. Best of all -- you don’t need a programmer to setup a project. Telescript identifies scripting as a transaction management tool – ensuring data is properly taken and stored. With Telescript’s graphical scripting capabilities, you decide what logos, images, sounds and other graphics are utilized. |
| - Telescript
Download |
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