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Featured
Software Choice
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| Title
- VanillaSoft Telesales |
| Author
- VanillaSoft |
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Small Overview
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| VanillaSoft
has fielded millions of inbound and outbound calls and has a
proven track record in implementation for more than 7 years.
VanillaSoft was developed by a call center that needed a solution
that was simple to use and train, yet powerful enough to have
multiple callers multiple campaigns. |
| VanillaSoft
Telesales Download |
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| - PowerStation E-Voice IVR |
| PowerStation E-Voice IVR
Description |
Power E-Voice Auto Dialing combines computer telephony and web based technology to deliver an efficient and easy to use outbound dialing campaign.
With E-Voice IVR Logging in to your account will be as simple as checking your email. Once there, you have the option to set up a simple rule base to providing responses to certain responses provided by the prospect.
E-Voice IVR is the Computer Telephony Program that accepts responses via either DTMF tones or Voice Responses from a caller and provides suggestions or answers through a voice over and while getting the info from the Database. Chase Data Telephony Integration Engineers (TIE) can make Power Voice Scripting Module a system that allows your customers or prospects to call in and receive account information and status, do a survey, product ordering, receiving information in a form of a fax, unified messaging, and much more.
E-voice IVR is programmed to the customer specific requirements whether they are a Bank that provides information on account statuses or recent activity. Here are some other industry specific applications.
Public Utility companies use IVR for reporting outages, emergencies and making payments.
Debt Collections rely on their systems for relaying account status and payment collection information.
Banks and other Financial Services use IVR for transfers, payments, account status, and activating credit cards.
The IRS takes advantage of automated tax filing, refund status reports, and assessor status.
Health Care uses IVR software for scheduling appointments, test results, and providing health information.
Customer Relations Departments in a variety of businesses perform market research and collect data on customer satisfaction.
Retail Firms can take product orders, credit card information, catalog request, or order status queries -all using IVR software. |
| - PowerStation E-Voice IVR
Download |
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